Monday, May 21, 2007

 

EcoQuest Tech Support Phone Changes

EcoQuest International has made some routing changes to our help line phone system. The next time you call in for Tech Support or Troubleshooting, be sure to listen to our menu, as those options have changed. For Tech Support/Troubleshooting, you’ll now choose option #5. Once you’ve chosen option #5, you’ll then choose #1 to obtain an RMA (repair) number or #2 if you’d like to speak to a Technical Support representative.

All other Call Center options will remain the same. This change will allow EcoQuest to serve you more effectively and efficiently and get any problems you might have with your EcoQuest Fresh Air purifiers or other models fixed pronto.

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